Digital Palestine
Digital Palestine
A Digital Palestine
Digital transformation has been an imperative for countries around the world to foster economic growth, improve quality and efficiency of basic services and realizing the Sustainable Development Goals (SDGs). Never have individuals, businesses and nations been so dependent on technology as they are today. The Digital Palestine initiative aims to accelerate the digital transformation process in the State of Palestine through a multi-pronged strategy tackling bottlenecks from government policy and the enabling environment to the uptake and utilization of e-services. Paving the road to a Digital Palestine will require the concerted effort of multiple stakeholders and actors across different segments of society. *DIGITAL PALESTINE is an aspirational effort to assist the digitalization journey of the State of Palestine. This site is positioned to propel forward the agenda for digital policy and programming formation and implementation, in cooperation with the digital ecosystem.*
Key indicators
E-government maturity of the public sector
E-government Coordination
Political Will and Support
Digital Skills
Digital Databases, Interoperability, Secure Data Exchange
E-participation
International Cooperation
Information Security
Access to Services, Awareness-raising
Telecommunications and Digital Infrastructure
Secure Digital Identity and Digital Signature
Legal Framework
Financing Model
Bottlenecks
Policy making gaps
1
Policy making gaps
- A rigid and outdated regulatory framework
- Poor coordination and policy implementation
Budgeting and financing
2
Budgeting and financing
- High dependency on donor funding
- Poor private sector investment
Digital infrastructure
3
Digital infrastructure
- Restrictions on access to spectrum, sites for network coverage and import of telecom equipment
- High costs
- No 4g network in West Bank and no 3g network in Gaza
Limited e-services and utilization
4
Limited e-services and utilization
- Poor quality of e-services
- Limited citizen engagement and trust in e-services
- Low digital literacy
Recommendations
Establish a multi-stakeholder forum to follow up on upgrading the regulatory framework
Bring together key governmental and non-governmental stakeholders to review and follow up on the adoption of pending legal amendments
Develop public awareness campaigns
- Launch joint promotional campaigns to demonstrate the efficiency of digital interventions
- Effectively utilize social and traditional media to engage citizens in digital transformation
Establish ownership and a vision of the digital agenda
- Establish vision and ownership of the digital agenda
- Establish a high-level coordination body mandated to set the national digital agenda across sectors as well as to harmonise and prioritise different digital transformation programmes
- Establish clear roles and responsibilities for the different ministries
Updating the legal and regulatory framework
- Conduct a comprehensive legal analysis to identify legal obstacles to e-governance
- Work on adopting pending legal amendments
- Authorities responsible for the enforcement of these laws need to be set up
Develop a holistic financial framework for digital transformation
- Articulate annual operating budgets for digital expenditure needs at the level of ministries
- Develop new digital solutions and infrastructure of ministries
- Indicate Key Performance Indicators of the investment as well as expected impact
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